Privacy & Data Protection

HiBet Privacy Policy – How we protect your data

Your privacy is our top priority. This policy was created to give you full transparency on how your data is used — from the moment you register on HiBet through every transaction.

Updated: January 1, 2026
SSL secured
In Bengali
No data selling

Key Highlights – At a Glance

Key highlights before you read the full policy

Limited Data Collection

HiBet collects only the information necessary to provide its services. No excessive or irrelevant data is requested.

Not sold to third parties

Your name, number, or transaction details are never sold or shared with any advertiser or third party.

256-Bit Encryption

All data is protected with SSL encryption that meets international standards — the same technology used by banks.

You're in control of your data

You have the right to view, correct, or request deletion of your data at any time.

Transparent Cookie Usage

We are fully transparent about which cookies we use and which ones you can turn off.

Regular Audits

Every month, an independent team of cybersecurity experts reviews HiBet's data protection measures.

1
Section 1

Introduction & Scope

HiBet (hibet.world) is an online betting and gaming platform based in Bangladesh. We understand that when you register or use our platform, certain personal information is shared with us. This Privacy Policy exists to ensure that information is handled responsibly and kept secure.

This policy applies to hibet's website, mobile application, and all other digital services. Using any of our services means you agree to this Privacy Policy.

hibet's Commitment: Your personal data will only be used to provide services to you. It will never be sold to advertisers, data brokers, or any third party.

This policy is written in plain, everyday language so all users in Bangladesh can easily understand it — no legal jargon.

2
Section 2

What Information We Collect

HiBet collects three types of data: what you provide directly, what is automatically generated as you use the platform, and information required for payment processing.

Data Type Example Required?
Identity InformationName, date of birth, NID numberYes
Contact InformationMobile number, email, addressYes
Financial InformationBKash number, transaction IDYes
Device InformationIP address, device model, OSAutomatic
Usage PatternsBetting history, login timesAutomatic
Cookies & SessionsBrowser cookies, session tokensOptional

A special note on financial data: HiBet never collects your bKash or Nagad PIN. Only your mobile number and transaction reference are stored.

3
Section 3

How your data is used

Information you provide on HiBet is used only for specific purposes. Those purposes are clearly outlined below.

1
Account Management
Creating your profile, verifying login, and ensuring secure account access.
2
Payment Processing
Mobile number and transaction details for processing deposits and withdrawals.
3
Fraud Prevention
Device and IP data is analysed to detect suspicious activity.
4
Customer Support
Your account and transaction history are verified to help resolve any issues.
5
Responsible Gaming
Usage patterns are monitored to identify risky behaviour and provide timely support.
6
Platform improvement
Anonymized usage data is analyzed to improve the overall experience.
  • Your data is not used to serve targeted advertisements.
  • Your data is never used for credit scoring or any other financial assessment.
  • Betting history is visible only within your own account and is used solely for service delivery.
4
Section 4

Data Sharing – When and With Whom

HiBet does not typically share your information with third parties. However, there are a few specific, limited circumstances where sharing data may be unavoidable. Those circumstances are laid out openly below.

  • Payment Partners: For bKash, Nagad, or Rocket transactions, only your number and amount are shared. No additional personal information.
  • Legal Obligation: Where required by a valid order from a Bangladeshi court or law enforcement authority, the necessary information may be disclosed.
  • Technology Service Providers: Only the minimum necessary data is shared with server, cloud storage, or cybersecurity providers, all of whom are bound by strict confidentiality agreements.
  • No data is shared with any advertisers.
  • Your data is never sold to data brokers or research companies.
  • Your data is never shared with other betting platforms or gaming companies.

Before sharing data with any third-party service provider, their privacy standards are assessed and a written agreement is signed.

5
Section 5

Technical Data Security Measures

Hibet's security framework operates across multiple layers. Rather than relying on a single safeguard, we follow a "defense in depth" approach.

TLS 1.3 / SSL
All Data Transfers Encrypted
2FA Authentication
Two-Step Login Verification
Encrypted database
Stored data encrypted with AES-256
Access control
Minimum Staff Access Privileges
Monthly audit
Independent Expert Review
24/7 monitoring
Real-time detection of unusual activity

In the unlikely event of a data breach, affected users will be notified within 72 hours via SMS and in-app notification.

6
Section 6

Cookie Policy

Hibet uses three types of cookies, each serving a distinct purpose. Which ones can be disabled is clearly outlined below.

  • Essential cookies: Login session management and security tokens. The platform cannot function without these.
  • Analytics Cookies: Pages you spend the most time on and features you use most — this data is fully anonymised.
  • Preference Cookies: To remember your language selection, dark mode, and layout preferences.
  • HiBet does not use any tracking or advertising cookies.

You can clear cookies or disable specific cookie types at any time through your browser settings. However, disabling essential cookies may prevent login from working.

7
Section 7

Your Rights

You have full ownership and control over your personal data on hibet. Contact support to exercise any of the rights listed below.

Right to Access
You can request a copy of all data we hold about you. We respond within 7 business days.
Right to Rectification
Request corrections to any inaccurate or outdated information. You can also update it directly from your profile page.
Right to Erasure
Request data deletion after account closure. Data retained for legal obligations is kept for a maximum of 5 years.
Right to data portability
You can download your betting history and transaction records directly from your account.
Right to Restrict Processing
The right to request that your data no longer be used for a specific purpose.
Right to Complain
Report any privacy concerns directly to HiBet support. A response is guaranteed within 48 hours.
8
Section 8

Data Retention Period

Not all data is retained for the same period. Retention duration is determined based on necessity.

  • Active Account Data: Retained for as long as your account remains active.
  • Transaction History: Up to 5 years where required by law.
  • KYC Documents: Deleted 3 years after account closure.
  • Support conversations: Deleted 1 year after the issue is resolved.
  • Analytics Data: Anonymized data retained for a maximum of 2 years.
9
Section 9

Protection of minors' data

HiBet is strictly for users aged 18 and above. We do not knowingly collect personal information from minors under any circumstances.

Age is verified at registration. If a user is found to be under 18, their account will be immediately closed and all stored data will be deleted.

If a parent or guardian believes their child's data has been collected inadvertently, please contact support. Action will be taken within 24 hours.

10
Section 10

Policy Updates & Contact

Hibet may update this Privacy Policy when necessary. You will be notified via SMS or in-app notification before any significant changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated policy.

  • For any privacy-related questions or complaints: support@hibet.world
  • You can also ask questions directly via live chat — available 24/7.
  • The latest version of this policy will always be available on this page.

This Privacy Policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards.

FAQs

Privacy & Data – FAQs

To view your full betting records and transaction history, log in to HiBet first. Then click your profile icon in the top right corner and go to "My Account". There you'll find two separate sections: the first is "Betting History" — here you can see the date, match, amount, odds, and result for every bet you've placed. Use the date filter to look up records from any time period. The second is "Transaction History" — here every deposit and withdrawal is listed with the date, amount, payment method, and status. You can also download your full history from this page in CSV or PDF format. If you can't find older records (beyond 6 months), contact support — they'll send you the complete history.

HiBet is one of Bangladesh's most established online betting platforms, and we have concrete evidence to back that up. First, HiBet operates under an international gaming licence — contact support to verify the licence number. Second, we have served over 500,000 users without interruption for more than three years. Third, our payout rate stands at 98% and every withdrawal is processed on time — that is our strongest proof of trustworthiness. Fourth, user funds are held in a separate trust account, completely segregated from the company's operational funds. Fifth, independent cybersecurity audits are conducted every month. If you have any doubts, start with a small deposit and test the payout process before committing more.

Your data is secure – get started safely today

You've read HiBet's Privacy Policy and seen how transparent we are. Now register with confidence and enjoy the best betting experience in Bangladesh.

For users 18+. Terms & Conditions Applicable. Play Responsibly.

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